Training, Maintenance and Service

Factory trained service response team provides the customer with confidence that our units will remain reliable, even in remote locations.

Training

Customer participation during the initial installation & commissioning of the unit is crucial to the customer having a good understanding of the unit functionality.

Customer training encompasses power requirements, communication links, graphic interface, as well as water source & waste requirements.

Spare Part Distribution

Our manufacturer manages spare parts distribution through a network of global distribution centers to minimize lead times & increase unit output.

Servicing the Units

If a customer buys a water treatment from Klean Water then the first year maintenance is included in the purchase price.  Long-term servicing contracts are available providing the customer with a long-term parts & warranty program.  Specific details available on request.